Self-guided support articles for all users. Check here before filing a ticket.

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There are several wireless (WiFi) networks available for SU faculty, staff, and students. Please use the WiFi network that best fits your physical location at SU.

Faculty, staff, and students have several different passwords for various university applications and resources. Whether it's your SUNet (used for Hornet Hub, Canvas, etc.), email, computer, or Apple password, these steps will help guide you through resetting your password.

SU uses Gmail for the University's email client. First time users should review these articles to begin using SU email.

Microsoft Office 365 provides eligible students, faculty, and staff with the most commonly used Office apps for macOS and Windows, including Word, PowerPoint, Excel, and OneNote.

Announcements regarding new Apple OS releases.

Backing-up your data is an essential every day task that all students and employees must be encouraged to do. There are several methods for backing up your important files and data as are detailed in the contents of this support category.

On-Campus printing options for faculty, staff, and students.

A VPN, or Virtual Private Network, allows you to create a secure connection to another network over the Internet. SU's VPN gives eligible faculty and staff the ability to connect to SU's local internet network so they can access specific University resources from home or abroad.


Zoom is a video conference solution used widely at SU for classes, meetings, and other events.

SU's Learning Management System (LMS)