Google Storage Frequently Asked Questions (FAQ)

How much storage space will I have?

All SU users will have a storage quota applied to their Google account based upon their role at the university.


What can I do to prepare for the storage quota changes?

  • Review your current Google storage usage. You can do this by going to your Google storage page.
  • Delete any unnecessary email attachments, files or folders. Empty your Trash after deleting items.
  • Move large files or folders, and personal files to another storage location, such as an external hard drive or cloud storage service.
  • External hard drives & flash drives are both inexpensive and easy to use. An excellent solution to add redundancy to your existing data storage routine.
  • Affordable personal cloud storage solutions from Apple, Google, Microsoft, Dropbox, Box, etc. For just a few dollars each month, these services can provide more than enough storage for most users.
  • Compress files to reduce their size. Check out our KB article Compress Files to Reduce Storage
  • Check out Google's storage management website for information and tutorials on monitoring your storage usage and identifying files that are taking up a lot of space.


What happens if I exceed my storage quota?

If you exceed your storage quota, you will not be able to edit existing files, upload new files, or sync files across devices. You will also see a warning message across Google applications when signed-in to your SU account.

To resolve the issue, you will need to delete files or folders to reduce your storage. Please review and apply the suggestions above, and if you need assistance, please reach out to the Help Desk to schedule a support session.


Can I pay for additional storage?

No, it is not possible to pay for additional storage. Google does not provide the option in Google Workspace for Education subscriptions.


Can I convert my SU Google account to a personal account?

No, you cannot convert your SU Google account to a personal Google account.


If another user shares files with me in Google, do those files count against my storage limit?

No, files owned by someone else do not count toward your storage limit. They only count against the owner’s limit.


If I create/upload data to Google using the integration in Canvas, does that count against my storage limit?

Yes, data created or uploaded through the use of the Google integration in Canvas counts toward your storage limit.


Do Google file types (e.g., Docs, Sheets, Slides, etc.) count against my storage limit?

Yes, Google file types, such as Docs, Sheets, and Slides, count against your account's storage limit.


Where do I find how much storage my shared drive is using?

To check your current storage usage, navigate to the shared drive and click the information "i" icon in the top right corner of the page. In the sidebar that appears, you will find the drive's storage usage under Drive details > Storage used.

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Article ID: 162595
Tue 6/11/24 9:40 AM
Wed 7/17/24 8:41 AM