Logging Into Zoom for the First Time

Sign In to Zoom With Your Shenandoah Account

Use the SSO Option to Access Zoom with your Shenandoah University Account. Your SUNet (Canvas, Hornet Hub, 1SU) user name and password are the same credentials for Zoom.

Steps

  1. Open Zoom: Launch the Zoom Workplace Application installed on your device.

  2. Choose SSO: Select the Key Icon labeled SSO.

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  3. Enter the SU Company ID: When you click on SSO, enter su for the company domain in the text box.

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  4. Click Continue and Enter your SUNet credentials: Use your SUNet user name and password. Complete any additional verification prompts if they appear.

    • You should be automatically signed into Zoom if your default web browser is logged into your SU Services (Gmail, Microsoft, Canvas).

  5. Return to Zoom: If your browser asks to open Zoom, choose Allow or Open Zoom. You are now logged into the Zoom application.

Additional Resources

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061708

Need Assistance ?

For further assistance or questions request Zoom Support

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