Special Announcements

Ventura is now approved: macOS Ventura is now approved for use at SU. Please see this Apple support article to learn how to upgrade your Mac and we recommend you back up your files first. If you have any questions, please contact the IC Help Desk at helpdesk@su.edu.

Brandt Student Center in the Spring

Welcome to the Self Service Technology Portal

In our new support portal, you will find services and information provided by Academic Computing Technology, Institutional Computing, and Transformative Teaching & Learning.

The Service Catalog provides information on the services offered by the departments, such as what the service is, who it is for, and how to access or create a request for the service. Examples of services would be macOS Support, Canvas Course Merges, and Event Support. You can think of services as things you need (e.g., a new computer, access to the wireless network, a microphone for an event) or need help with (e.g., computer not working properly, a problem with Canvas).

The Knowledge Base contains how-to guides and additional information on our services offered. For example, we have articles on how to install Microsoft Office, how to connect your device to the wireless network, how to reset your SUNet password, and many other things.

To reach the IC Help Desk, call 540-665-5555 or email helpdesk@su.edu.