Commonly Used Systems Glossary


The list below provides information on some of the most commonly used systems at SU. If you have any questions about these systems, please use the contact method found within each description.

Axiom Mentor

Axiom Mentor is a system used for submitting IRB proposals. Contact: Kim Pritchard at |  540-545-7376 or Beth Rodgers at | 540-665-4816


Canvas is the University LMS.  This is where students and faculty access their coursework. Contact:

Classroom Technologies

Contact the IT Help Desk at 540-665-5555 or


Collegiate is an SU system that is used for student groups. This is mainly used by the division of student life. Contact:

Colleague / Datatel / Ellucian

Ellucian Colleague is the Universities main ERP (Enterprise Resource Planning) system.  This is the system that houses all the information about faculty, students, employees, etc… Your supervisor will need to fill out the Colleague Account Request Form found on the IT Departmental Forms site in order for you to gain access.


Curriculog is the system that faculty use to submit new course requests and is managed by the SU Registrar.


Etrieve is the University's electronic forms (Central) and document repository (Content) system. Electronic versions of many forms can be found here. Contact:


Exxat is a database system used by the health professions schools to track students in the clinical setting.

GSuite / Google Apps / Gmail

Google Apps is used extensively at Shenandoah University.  SU uses Google Apps for email, calendaring, file storage, and many other applications. Access to most Google services can be done through your SU Google Account.
Contact IT Helpdesk:

Hornet Hub

Hornet Hub is the front end to Ellucian Colleague. This is where students go to register for classes, view class schedules, make payments etc. This is also where employees go to see their pay stubs, tax returns and perform other administrative functions.
Student Contact:


The iMLearning program is the innovative 1:1 initiative here at SU. Every incoming freshman gets a MacBook Air, iPad, and an Apple Pencil.

Instructional Technologies

The Center for Transformative Teaching and Learning provides training and support for a variety of instructional technologies.
Please visit: or email


LiveSafe is an app that is provided by our Public Safety Department that is used to report suspicious persons, request safe walks, and much more.


Millennium is a database used by the Advancement team for fundraising and alumni relations.
Contact: Mark Turner -

Office 365

Microsoft Office 365 provides eligible students, faculty, and staff with the most commonly used Office apps for MacOS and Windows. Word, PowerPoint, Excel, and OneNote are all included in Office 365.

OP Reports

Short for Operational Reports, this service provides SU employees with raw institutional data. Depending on your role at the University you will have various levels of access to these reports. You must be on campus or connected via VPN to access.  Contact:


Panopto is used by various schools to record lectures for students to view at a later time.
Contact: for training and support.
Pharmacy faculty can contact Cheri Lambert.


Allows students, faculty, and staff to use library services requiring authentication.


Radius is the system used by Admissions to collect inquiries from potential students. It is the main point of contact for incoming students.

Safe Colleges

Safe Colleges hosts the mandatory HR training modules on HIPPA, FERPA, Sexual Harassment and other topics.

Self Service

Self Service is the SU Mac App Store. This program is installed on all SU issued MacBooks and provides students and employees access to SU approved applications, printers, and other services.


Sodexo provides on-campus dining services for all SU students, faculty, and staff. Visit the Sodexo website for information on meal plans, hours of operation, the Sodexo Bite app, and more.

SU Go App

The SU Go app will be used at the beginning of the Fall 2020 semester to track Covid-19 symptoms and grant student, faculty, and staff access to University facilities. For information, including how to download and use the SU Go app, visit Shenandoah Go | Daily Symptom Tracking App.


Managed by SU Residential Life, StarRez is the portal used for all things on-campus student housing related. For more information, visit SU Resident Life.


Manages student study abroad applications.


TutorTrac is a software system used by students to match up with a tutor.

Vivature & Blue Ocean Billing

Shenandoah University has partnered with Vivature to provide the best possible care to your student-athlete during their time participating in Shenandoah Athletics. For more information, please visit the SU Hornets Sports & Athletic Training Forms website


VTC is short for Video Teleconferencing. VTC is used by many programs to connect classrooms across our various locations (HPB-Loudoun-ICPH-MC). Used mostly by the Health Professions schools.


Weave is a reporting tool used by Institutional Research to collect institutional data.  Contact:


WEPA (Wireless Everywhere, Print Anywhere) is the system that is provided to students for printing. WEPA kiosks are located around campus and allow students to print papers from anywhere on campus, and pick them up at the kiosk.


Zoom is a video conferencing tool used by many faculty to conduct virtual classes.  It is also used by many employees to have video conference meetings.



Article ID: 133734
Fri 8/6/21 10:01 AM
Tue 3/26/24 12:26 PM